- Category: Workshop
- Published: Thursday, 24 December 2015 22:27
- Written by Super User
- Hits: 586
At Retro Custom, we offer a comprehensive range of workshop services ranging from a simple oil service to a full-blown concours restoration. Whatever your budget, our team of specialist classic Volkswagen experts are on hand to advise you and undertake work on your vehicle to the highest standards.
We are fully vetted and accredited by the Retail Motor Industry Federation and are a fully approved member of the RMI's Trust My Garage scheme. This scheme is a collection of the UK's best garages nationwide, all of whom are dedicated to offering the highest levels of skill and service and work to a strict code of practice, meaning that you can rest assured that your car is in safe hands with a garage you can trust.
Our extensive experience of building and repairing high level vehicles means that you can rest safe in the knowledge that from the minute you drop your vehicle off, to the moment you collect it at the end of the job, it will be treated with the utmost care and respect.
To book your vehicle in with Retro Custom, either fill in the form on the blue 'Online Book-In' icon at the top right of the page or contact us by phone or email or use the form on the Contact Us page and give us as detailed a description of the works you require that you can. We will book your vehicle into our schedule at the earliest slot available for the amount of work you require. Please note, due to heavy demand for our services during the peak season of March to September, there may be a wait for all bookings, so please check the 'Bookings' page for the latest waiting times and if you are going away in your vehicle, please book as far in advance as possible to avoid disappointment.
Stay in control of your budget. When your vehicle arrives at our workshop, we will assess the work you require and you will receive an estimated breakdown of the costs for your job based on both a visual inspection and our many years' experience of doing similar jobs. Once the estimate receives your approval, we will proceed with the job and should any unforeseen issues arise during the course of the works, we will inform you of any extra work required and further costs and work will only recommence upon your approval so you can rest assured there will be no nasty surprises when it comes to paying the bill at the end of the job!
Here at Retro Custom, we operate a full workshop management system so your project is closely managed every step of the way. Forget when your MOT is due? Can't remember when your last service was? No problem. When you drop your vehicle off to us, you will be assigned an account and you can opt to be sent MOT and service reminders when they are due by text message, email or by post. Not only that, your account is constantly updated when your vehicle is worked on so at any time you can find out where your project is cost wise and request a statement of work done to date.
Many of our customers have an active interest in their vehicles and when they are repaired they are curious as to what went wrong. We are more than happy to show you the old parts and explain what has gone wrong and what we have done to correct it. All parts removed are held for seven days then disposed of so are available for inspection at any time during this period.
Our fully equipped workshop has seven service and restoration bays including a four tonne BENDPAK two post lift and a four tonne TK Bradbury wheels-free four post lift. We also have a comprehensive range of specialist air-cooled VW service tools and diagnostic equipment to allow us to carry out virtually any repair job on your air-cooled vehicle. We have ECU diagnostic equipment to allow us to troubleshoot fuel injection problems on K-jetronic, AFC and Digifant fuel injection systems on both later pre-1979 Californian import Volkswagens and also Brazilian Bays.
If there is something you require which you cannot find on this website, drop us an email and we'll see if we can help.
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